Inbound Roaming

Visiting the Philippines? Roam with SMART to get the widest coverage in the country.

SMART gives you more reasons to enjoy your stay in the Philippines with Smart International Inbound Roaming. Our nationwidest coverage allows you to use your mobile phone with foreign GSM provider, keeping you connected to the world while you enjoy our heart-warming destinations.

Making a call

To call a landline while roaming, use the international landline number format:

+ (Country Code)( Area Code)(Party's Number) and press send on your GSM mobile phone.

e.g. To make a call to a Manila number:
(sample 7-digit number = 811-1111):
Country Code = 63; Area Code = 2; Party's 7-Digit No.= 888-1111

Just key-in: + 63 2 888-1111 and press send on your GSM phone.

To call a mobile while roaming, use the international mobile number format:

+ (Country Code)(Mobile Code)(Party's Number) and press send on your GSM mobile phone.

e.g. To make a call to a local mobile number
(sample Smart No. 0918-9876543)
Country Code = 63; Mobile Code = 918; Mobile No.= 987-6543

Just key-in: + 63 918 987-6543 and press send on your GSM phone.

Setting up your phone

Just follow these simple steps to roam with SMART today. 

Step 1:  Go to your handset's "Network Select" or "Network Search" setting and choose "Manual." (It may take a couple of seconds to complete this step.)

Step 2: Select "SMART."

Text Messaging

To send an SMS while roaming, use the international number format:

+ (Country Code)(Mobile Code)(Party's Number) and press send on your GSM mobile phone.

Conexus Data Flat Rate

If you are a subscriber of any of our Conexus Partners, you can enjoy unlimited/discounted roaming mobile internet service and never worry about expensive data roaming charges.

Conexus Flat Rate

Usage Data Calculator

We know how important it is for you to be able to check your email and browse the internet, but we also know that this can be expensive.  Avoid bill shock by knowing your usage.

The data below is an estimate for the amount of data used on the average by a smartphone.

Transaction Type Average Usage
Email (text only) 4-20 KB
Email with photo attachment 350 KB – 1MB
Email with Word, Excel or Powerpoint attachment 300 KB – 500 KB
Web page 100-180 KB
Streaming music 500 KB – 1MB (per minute)
Streaming video 2 MB – 2.5 MB (per minute)
1 App/Game/Song 4 MB

Taxi Service

Taxi Services Telephone Number
Avis +63 2 831 2701
Basic +63 2 900 1447
Dollar +63 2 921 2383
MGE +63 2 364 82 60

Car/Van Rental

Car/Van Rental Services Telephone Number
Avis +63 2 584 2464
Budget +63 2 812 9999
Hertz +63 2 892 0274

Customer Care

Need help with your roaming?  Contact our customer care hotline (+632 848 8847) and we would be more than glad to assist you.

Embassies

EMBASSIES

TELEPHONE NUMBER

AUSTRALIA EMBASSY

+6327578100

SOUTH KOREAN EMBASSY

+6328569210

UK BRITISH EMBASSY

+6328582200

UNITED STATES OF AMERICA EMBASSY

+6323012000

JAPAN EMBASSY

 +6325515710

SAUDI ARABIA EMBASSY

+6328564444

NETHERLANDS EMBASSY

+6327866655/ +6327866666

CHINA EMBASSY MANILA

+6328443148

INDONESIAN EMBASSY

 +6328925061

MALAYSIA EMBASSY

 +6328640761

SINGAPORE EMBASSY

+6328569922

BRUNEI EMBASSY

+6328162836 / +6328162837

THAILAND EMBASSY

+6328154219 / +6328154220

UNITED ARAB EMIRATES EMBASSY

+6328189763/ +6328173906

FRANCE EMBASSY

+6328576900

EMBASSY OF SWITZERLAND

+632757900

NORWAY EMBASSY

+6329822700

TAIWAN EMBASSY

+6328876688

GUAM EMBASSY

+6327532556

GERMANY EMBASSY

+6327023000

Emergency Numbers

Although the Philippines is a safe country, the following numbers will be helpful in cases of emergency. Below numbers are Metro Manila numbers.

Department of Tourism Assist Line

+63 2 524 1703

 

 

Department of Transportation and Communication (for reporting abusive or choosy cab drivers)

+63 918 884 8484; +63 2 727 1710; +63 2 726 7125

 

 

International Airport Terminal Manager (for reporting any act of abuse and/or discourtesy

+63 2 877 1109 extension 3003/3031

 

 

Ninoy International Airport

+63 2 551 0698; +63 2 833 1180

 

 

Police Departments

 

   Makati

+63 2 899 9039; +63 2 899 9008

   Mandaluyong

+63 2 532 2145; +63 2 532 2318

   Muntinlupa

+63 2 842 2611

   Pasig City

+63 2 641 0436

   Quezon City

+63 2 921 4554; +63 2 921 7474

 

 

World Class Hospitals

 

   Makati Medical Center + 63 2 888 8999

   St. Lukes Medical Center  (Makati)

+ 63 2 870 3000

   Asian Hospital (Muntinlupa)  

+ 63 2  771 9000

   Medical City (Pasig City)

+ 63 2 635 6789

   St. Lukes Medical Center (Quezon City)

+ 63 2 723 0101

 

 

Department of Immigration

+ 63 2 527 32 60

 

 

Department of Foreign Affairs

+ 63 2 834 3010; + 63 2 832 1597

 

 

For life threatening or emergency needing police action

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