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PREPAID SUPPORT

Reload options while roaming

Call and Text Card

To top-up a Call And Text Card, text RELOAD<space><14 digit CTC PIN> to 1510. Transaction charge is the same as outgoing SMS.

You can also ask your friends in the Philippines to top-up for you, text RELOAD<space><14 digit CTC PIN><space><roaming mobile number> to 1510.

You can also top-up a Call and Text Card using Presyong Pinoy Text Menu for free.

SMART Money

  • Go to SMART Menu.
  • Select Smart Money.
  • Select Reload Prepaid.
  • Select Buddy/TNT
  • Select Own Airtime
  • Select the source SMART Money account.
  • Choose your desired denomination.
  • Press OK to confirm amount.
  • Enter your W-PIN.
  • You will receive a SMS notification upon successful reloading.

Transaction fee is the outgoing SMS rate for prepaid roaming + P2.50.

E-load/Pasaload

You can also ask your friends to reload your account via eload or pasaload. To send Pasaload, key-in <mobile number of the International Roamer><space><amount> to 808.

PasaLoad  Denomination Amount Deducted from Sender Airtime Received  SMS Received Expiry
P30 P31 P30 None 15 days
P60 P61 P60 None 30 days
P100 P101 P100 None 30 days
P200 P201 P200 None 60 days

Notes: Prepaid roamers have a daily cap of P200 for receiving Pasaload.