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PREPAID SUPPORT

Prepaid SMS Roaming

Smart Prepaid and Talk 'N Text subscribers may send and receive SMS while roaming in over 180 destinations worldwide and make and receive calls in selected countries.

 To activate:  Send ROAM<space>ON to 333 
 To deactivate:   Send ROAM<space>OFF to 333


To activate this service, you need at least P100 balance. Activate at least one (1) hour before your departure.

Important reminders:

  • Calls and data will be disabled once prepaid SMS roaming is active.
  • For the list of countries supporting prepaid voice roaming, please click here.
  • Remember to deactivate your roaming service upon return to the Philippines to resume voice calls and data.

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Already abroad? You can still activate roaming via web.

  • Register and log-in to my.Smart. Registration is FREE.
  • Once logged-in, link your Smart mobile number to your my.Smart account.
  • Once linked, click the "Manage" option beside the account you want to have the settings activated.
  • Under Services header, select International Roaming.
  • Select "Activate this service".
  • Click "Proceed".

  • You will be asked to enter your 16-digit ICCID number found at the back of your SIM card.



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