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POSTPAID SUPPORT

Apply for SMART Postpaid or Infinity individual plan

To apply for a SMART Postpaid or Infinity account, you will need the following documents:

  1. Completely filled-out and properly signed Service Application Form (SAF).
  2. Proof of Identification (POI) - Standard POI can be any one (1) of the following:
    • Laminated Company ID
    • Locally-issued Passport
    • Professional Regulations Commission (PRC) ID
    • Digitized/photo Social Security System (SSS)
    • Digitized/photo Tax Identification Number (TIN) ID
    • Locally issued driver's license
    • Laminated/photo Senior Citizen's ID
    • Locally-issued major photo Credit Card
    • Laminated/photo membership ID from Top Sports and Country Clubs
    • Laminated/photo firearms license card or Firearms Permit to Carry
    • For foreign citizen applicants, valid (not expired/revoked) internationally-issued passport or unexpired Alien Certificate
  3. Proof of Address (POA) - POA must be under the applicant's name and matches the preferred billing address. Standard POA can be any one (1) of the following:
    • Utility Bill (e.g. Electric or Water or Telecom or Cable or Credit Card Bill)
    • Bank Statement
    • Lease of Contract
    • Notarized Lessor's Certificate
    • Certificate of Employment
    • Membership bill from any of the Top Sports and Country Clubs
  4. Proof of Financial Capacity - Financial reference can be any one (1) of the following:
    • Bank Account Documents (e.g. Bank Certification Letter, Bank Deposit Certificate, Bank Passbook/Bank Statement)
    • Certificate of Employment (COE)
    • Latest Income Tax Return (ITR)
    • Credit Card Statement of Account (SOA)

 

Note: Other documentary requirements may be requested based on the credit evaluation.


You can submit your postpaid application at any SMART Store or contact the following numbers:

Smart Postpaid     848-8877 or *887 
Infinity
  • +63 918 888 INFO (+63 918 888 4636)
  • North Luzon:     +63 918 949 3878
  • South Luzon:     +63 920 970 2425
  • Visayas/ Mindanao: + 63 918 949 2627
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